Dynamics 365 Supply Chain Management and Power Platform Integration
Bidirectional integration for connected business processes, intelligent automation, and real-time analytics.
General overview of the integration
Microsoft Dynamics 365 Supply Chain Management (SCM) is a comprehensive ERP solution designed for medium to large enterprises with complex planning, production, and logistics needs. Integration with the Microsoft Power Platform allows ERP processes to connect with data and automation managed through Dataverse, Power Apps, and Power Automate, creating a unified operational ecosystem.
This integration relies on a native connectivity concept known as Dual-Write, a framework that enables real-time synchronization between ERP entities and Dataverse, ensuring data consistency between CRM and Finance & Operations systems. In a modern business context, this approach removes information silos and orchestrates cross-departmental processes transparently.
According to Microsoft guidelines, integration implementation must be configured via Dynamics 365 Lifecycle Services (LCS), a centralized environment for managing Finance and Supply Chain Management applications. From here, entity mappings can be defined, data flows activated, and synchronization monitored.
Main features of Dynamics 365 Supply Chain Management
- Product management: definition of items, bills of materials, and configurable variants.
- Master Planning: demand calculation and automatic procurement.
- Sales and purchase order management: full control of procure-to-pay and order-to-cash cycles.
- Warehouse and transportation management: logistics optimization integrated with IoT sensors and WMS systems.
- Maintenance and asset management: equipment tracking and predictive maintenance.
- Manufacturing: MRP planning, shop floor control, and resource management.
- Reporting and analytics: native integration with Power BI for operational and predictive insights.
Through integration with Power Platform, these capabilities can be extended with custom apps, analytical dashboards, and intelligent automation. For example, a Power Automate flow can notify a logistics manager when a production order exceeds a given cycle time, enabling proactive action based on ERP data.
Architecture of the bidirectional integration
The integration between Dynamics 365 SCM and Power Platform is structured on three layers: ERP, Dataverse, and Power Platform Services. ERP provides transactional data, Dataverse acts as a synchronization hub, and Power Platform handles apps, flows, and analytics. This approach enables consistent two-way data propagation.
This diagram represents the bidirectional data flow between systems. Specifically:
- From ERP to Dataverse: synchronization of customers, products, orders, inventory movements, and financial data.
- From Dataverse to ERP: updates from CRM apps or Power Automate flows are reflected in real time in the ERP system.
- Power Platform layer: provides tools like Power Apps for custom interfaces and Power BI for advanced analytics using synchronized data.
Integration operations leverage virtual connectors and Dataverse APIs to ensure scalability and security. In addition, the use of Azure Data Factory and Azure Synapse Analytics extends analytics and data warehousing capabilities.
Benefits of integrating SCM and Power Platform
The combination of Dynamics 365 Supply Chain Management and Power Platform creates an intelligent, collaborative operational environment. The main benefits include:
- End-to-end automation: Power Automate allows automating processes like purchase order creation, supplier approval, and inventory monitoring.
- Predictive analytics: Power BI integrates production and logistics data to identify bottlenecks and forecast demand.
- Personalized user experiences: Power Apps enables the creation of tailored applications for warehouse, maintenance, or quality operations.
- Real-time collaboration: through integration with Microsoft Teams, teams can view and update SCM data directly from operational chats.
- Scalability and security: the Azure infrastructure ensures high performance, governance, and regulatory compliance.
Frequently asked questions about Dynamics 365 SCM integration
What is the Dual-Write integration between Dynamics 365 Supply Chain Management and Power Platform?
Dual-Write is a bidirectional synchronization system linking ERP and Dataverse tables in real time. It keeps data such as customers, products, orders, and financial processes aligned without the need for custom scripts.
Which Azure components are used?
The integration may include the use of Azure Service Bus, Event Hubs, and Data Lake to orchestrate data flows and large-scale analytics. These services enable reliable and scalable communication between ERP and Power Platform.
Can Power BI be directly integrated with SCM?
Yes, Power BI can connect to Dynamics 365 Supply Chain Management to visualize operational and financial data. Through Synapse Link for Dataverse, it is possible to create near-real-time analytics and custom dashboards.
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