AI Builder: Prebuilt and Custom AI Models

What is AI Builder

AI Builder is a technology integrated within the Microsoft Power Platform that allows users to create, train, and deploy artificial intelligence models without writing code. It is designed to make AI accessible to everyone — from citizen developers to IT professionals — through a visual and guided experience in the Maker Portal.

With AI Builder, you can combine data from Microsoft Dataverse, Power Apps, and Power Automate to build intelligent solutions that improve productivity, reduce errors, and automate repetitive decisions.

Main Features

• Creation of custom AI models based on business data.
• Use of ready-to-go prebuilt models for common scenarios.
• Direct integration with canvas apps and Power Automate.
• Publishing and reusing models within the Dataverse environment.
• Performance analysis and feedback using built-in monitoring tools.

AI Builder is available in the Power Apps Maker Portal and integrates seamlessly with other Microsoft services such as Power Automate and Power Apps.

Types of AI Models

AI Builder offers two main categories of models: custom models and prebuilt models. Both can be used to meet different business needs.

Custom AI Models

Custom models are created using your organization’s own data. The user provides a dataset, trains the model, and tests its accuracy before publishing it. The main types of custom models include:

• Prediction: forecasts future outcomes based on historical data.
• Category classification: classifies text or items into defined categories.
• Image classification: recognizes and categorizes images.
• Entity extraction: extracts key entities from text.
• Object detection: identifies objects in images.
• Document processing: analyzes documents to extract structured information.

Prebuilt AI Models

Prebuilt models are already trained and ready to use. They require no machine learning expertise or custom datasets. Microsoft regularly updates and optimizes these models for common business scenarios such as:

• Business card reader
• Identity document reader
• Invoice processing
• Receipt processing
• Text recognition
• Key phrase extraction
• Language detection
• Text translation
• Sentiment analysis

These models enable quick implementation of intelligent solutions such as document data extraction or automatic text translation within business applications.

Integration with Power Platform

AI Builder natively integrates with other components of Power Platform:

• Power Apps: allows embedding AI models in canvas or model-driven apps to analyze images, text, or documents in real time.
• Power Automate: provides AI Builder actions to enhance workflows, such as classifying emails, extracting document data, or analyzing text sentiment.
• Dataverse: acts as a repository for training data and model results, ensuring security and traceability.

This integration enables the creation of end-to-end solutions where artificial intelligence becomes an integral part of business processes, from data input to automated decision-making.

Use Cases

Organizations can leverage AI Builder in various areas, such as:

• Finance: automate invoice and receipt processing.
• Human Resources: analyze resumes and cover letters using text extraction models.
• Sales: classify leads and predict conversion rates.
• Customer Support: integrate sentiment analysis within Power Virtual Agents to improve conversation handling.
• Marketing: automatically translate content and identify patterns in customer feedback.

These examples show how AI Builder reduces manual analysis time and increases the accuracy of operational decisions.

Best Practices for Using AI Builder

• Use clean and representative datasets for model training.
• Test models with real data to verify accuracy.
• Monitor performance using built-in analytics tools.
• Integrate security and permissions controls in Dataverse for sensitive data.
• Collaborate with business and IT teams to ensure models address real needs.

Following these guidelines allows you to quickly implement reliable and scalable AI solutions.