AB-900T00: Introduction to Microsoft 365 and AI Administration

The Introduction to Microsoft 365 and AI Administration (AB-900T00) course is a 1-day training program covering the fundamentals of Microsoft 365 administration combined with AI features. Participants will learn about tenant setup, user management, Copilot administration, and security basics. Delivered by Esamatic srl, Microsoft Learning Partner in Milan, with Microsoft Certified Trainers.

• Duration: 1 day of instructor-led training
• Focus: M365 administration with AI features
• Platform: Microsoft 365, Copilot
• Approach: Demonstrations and guided configuration
• Certification: Supports Microsoft 365 Fundamentals certification

Course Overview: Introduction to Microsoft 365 and AI Administration

Microsoft 365 is the productivity backbone for millions of organizations, and AI capabilities like Copilot are transforming how users work. This course provides IT professionals with a solid foundation in M365 tenant administration, user and license management, Copilot configuration and governance, and the security fundamentals needed to manage a modern, AI-enhanced workplace.

Learning Objectives

1. Tenant Configuration — Set up and configure a Microsoft 365 tenant including domains, organizational settings, and service configuration
2. User & License Management — Manage user accounts, groups, roles, and license assignments across the organization
3. Copilot Administration — Configure, govern, and manage Microsoft 365 Copilot deployment including policies and data access
4. Security Fundamentals — Implement core security measures including MFA, conditional access basics, and data protection policies

Who Should Attend

This course is ideal for IT administrators, help desk technicians, system administrators, and IT managers who are new to Microsoft 365 administration and need to understand AI feature management.

Career Benefits

Microsoft 365 administration is a foundational IT skill with massive demand. As organizations deploy Copilot and other AI features, administrators who understand both traditional M365 management and AI governance are exceptionally well-positioned in the job market.

Prerequisites

• Basic IT administration experience
• Familiarity with cloud computing concepts
• General understanding of Windows and networking basics

Frequently Asked Questions

Do I need prior M365 admin experience?

No. This is an introductory course designed for those new to Microsoft 365 administration. Basic IT knowledge is sufficient to get started.

How much of the course covers Copilot administration?

Approximately one-quarter of the course is dedicated to Copilot administration, covering deployment, policies, data governance, and user readiness for AI features.

Does this course prepare me for a Microsoft certification?

Yes. The course content aligns with the Microsoft 365 Fundamentals (MS-900) certification and provides a foundation for advanced M365 admin certifications.

Will I work in a real M365 environment?

Yes. The course includes guided exercises in a Microsoft 365 environment where you configure tenant settings, manage users, and explore Copilot administration features.