MS-721T00: Collaboration Communications Systems Engineer

The MS-721T00: Collaboration Communications Systems Engineer course trains engineers to design and implement Microsoft Teams voice, video, and meeting solutions. This 32-hour course covers Teams Phone System, Direct Routing, SBCs, calling plans, meeting rooms, and Teams certified devices. Esamatic srl, a Microsoft Learning Partner in Milan, delivers this course with Microsoft Certified Trainers specializing in unified communications.

• MS-721 Certification: preparation for the Collaboration Communications Systems Engineer Associate exam
• Teams Phone System: calling plans, operator connect, and Direct Routing with SBCs
• Voice Solutions: PSTN connectivity, call queues, auto attendants, and voicemail
• Meeting Solutions: Teams Rooms, Surface Hub, Audio Conferencing, and meeting policies
• Network Design: QoS, bandwidth planning, and network readiness for voice/video

Course Overview: MS-721T00

Microsoft Teams is the enterprise platform for unified communications, combining chat, meetings, calling, and collaboration. The MS-721 certification validates the ability to design and implement enterprise-grade voice and meeting solutions on Teams.

Learning Objectives

1. Plan Teams voice solutions — design PSTN connectivity, select calling plans or Direct Routing, and configure SBCs
2. Configure Teams Phone — set up call queues, auto attendants, voicemail, and emergency calling
3. Design meeting solutions — deploy Teams Rooms, configure Audio Conferencing, and manage meeting policies
4. Optimize network — implement QoS, plan bandwidth, and ensure network readiness for voice and video

Who Should Attend

The MS-721T00 is for unified communications engineers, Teams voice specialists, and IT infrastructure engineers implementing Teams telephony solutions.

Frequently Asked Questions

What is the MS-721 certification?

MS-721 is the Collaboration Communications Systems Engineer Associate certification validating skills in designing Teams Phone System, Direct Routing, meeting room solutions, and network optimization for enterprise unified communications.